PRIVACY POLICY

At These Four Walls (thesefourwalls.ca), we value our customers and respect their privacy rights and concerns. The following explains our purposes and policies for the collection, use, and disclosure of your personal information.

THE INFORMATION WE COLLECT

These Four Walls collects information by various methods including information actively provided by its customers through our stores and our website for the following purposes: to contact you to subscribe to email newsletters, to send you marketing material, to enter contests and to provide general feedback.  In addition, we also collect information when processing sales, refunds and exchanges to help us prevent fraud. Where required under law, we ask you for your consent and inform you as to why we are collecting this information at the time you provide it. Sometimes your consent can be implied (for example, non-sensitive information knowingly supplied by you to our website).

HOW WE USE THIS INFORMATION

We collect personal information to establish and maintain responsible commercial relationships with our customers (TFW Houseguests), to manage and develop our business and operations and to meet legal and regulatory requirements.

ON-LINE MERCHANDISE SALES, REFUNDS AND EXCHANGES:

You will be asked to provide your payment information, address, and phone number to complete sales and delivery transactions or, in the case of refunds your original packing slip, for audit and fraud prevention purposes.

WHO WE SHARE THIS INFORMATION WITH

Your personal information may be shared with our third party service providers for the processing of such information, however only for the purposes identified above. We do not share marketing and personal information with other third party companies.

SECURITY

These Four Walls limits access to your information to those who need to use it for the purposes outlined above. We protect your information with security tools appropriate for the nature of the information. We keep this information only for as long as is required to fulfill its purpose or to meet our other legal requirements.

ON-LINE PURCHASES:

Secure Sockets Layer ("SSL") technology is used to protect the security of your credit card information as it is transmitted. SSL is the industry standard for secure commerce transactions. It is designed to prevent your personal information from being read by someone else as it travels across the Internet. All of your personal information is encrypted, including credit card number, name and address.

ACCESSING INFORMATION

You may access and review your personal information contained in These four Walls files by requesting to do so in writing to:

These Four Walls
167 Stafford Street, Grosvenor Square
Winnipeg, MB
R3M 2W9

COOKIES

Cookies are used by our third party service provider, SquareSpace for the convenience of our users. Cookies automatically authenticate the user. A user can access the These Four Walls websites with the cookie feature turned off; however, in doing so they may find themselves challenged for username and password information or asked for other preferences on multiple occasions. These Four Walls also uses cookies to track user's visits and uses the information to improve the user's experience.

GENERAL

These Four Walls may amend this policy from time to time. If such amendments affect how we use or disclose personal information already held by our company in a material way, we will obtain consent.

CONTACT US

For more information on These Four Walls and/or regarding our privacy practices, please contact us at the above address.